RETURNS & EXCHANGES
Returns & Exchanges
We accept returns or exchanges only for defective or incorrectly delivered items.
Returns or exchanges for personal reasons are not accepted.
When contacting us, please include your order number.
We will review the condition of the item and your order details before advising you on the appropriate return or exchange procedure.
For items purchased from retailers other than APFR's directly operated stores or official online store, please contact the retailer where the purchase was made.
Return & Exchange Period
Please contact us within 14 days of receiving your order.
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- Returns without prior notice are not accepted.
- For inquiries received after this period, we will review the condition of the item and the circumstances before determining whether we can accommodate your request.